Privacy Policy for Heaven Stars Holistic Care
Effective Date: May 2026
At Heaven Stars Holistic Care, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or contact us for mental health, addiction recovery, telehealth, or wellness-related services.
By using this website, you agree to the practices described in this policy.
Information We Collect
We may collect personal information that you voluntarily provide through forms, appointment requests, consultations, or direct communication, including:
- Full name
- Email address
- Phone number
- Appointment details
- Messages or inquiries
- Information related to requested services
We may also collect non-personal information automatically through website analytics tools, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
How We Use Your Information
We use your information to:
- Respond to inquiries and appointment requests
- Provide mental health and addiction recovery support services
- Improve website performance and user experience
- Communicate important updates or service information
- Maintain website security and prevent misuse
We do not sell, rent, or trade your personal information to third parties.
Telehealth & Confidentiality
Heaven Stars understands the sensitive nature of mental health and addiction care. Information shared through consultations, intake forms, or telehealth communications is treated with care and confidentiality.
However, communication through the internet or email may not always be completely secure. While we take reasonable measures to protect your information, no online system can guarantee absolute security.
Cookies & Analytics
Our website may use cookies and third-party analytics services to understand website usage and improve performance.
Cookies may help us:
- Remember user preferences
- Analyze traffic and engagement
- Improve site functionality
You may disable cookies through your browser settings if preferred.
Third-Party Services
Our website may include links, embedded content, or integrations from third-party platforms such as:
- Contact forms
- Social media platforms
- Analytics providers
- Scheduling tools
These third-party services may collect information according to their own privacy policies. We encourage users to review those policies separately.
Data Protection
We take reasonable technical and organizational measures to help protect your personal information from unauthorized access, misuse, or disclosure.
Access to submitted information is limited to authorized personnel only.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction or deletion of your information
- Withdraw consent for communications
- Request information about how your data is used
To make a privacy-related request, please contact us directly.
Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children through this website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in services, legal requirements, or website functionality. Updated versions will be posted on this page with the revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact.